🚚 Shipping Policy

Last Updated: August 15, 2026

Thank you for shopping with Storebykiran! 🤎 We want to make sure your order reaches you safely and smoothly.

Please read our shipping information below before placing your order. 📦✨

Shipping Across Pakistan

We currently offer delivery across Pakistan.

Where available, your order will be shipped to the address provided during checkout.

📦 Order Processing

Once your order is successfully placed, we begin preparing it for shipment. 🛍️

Orders are normally processed within 1–3 business days.

During busy periods, sales, holidays, or unexpected circumstances, processing may take a little longer.

We appreciate your patience and understanding. 🤎

🚚 Delivery Time

After your order has been shipped, delivery time may vary depending on your location and the courier service.

Estimated delivery may generally take:

📍 Major Cities: 2–5 business days
📍 Other Areas: 3–7 business days

These are estimated delivery times only and are not guaranteed.

Remote areas, public holidays, weather conditions, courier delays, or other unexpected circumstances may result in additional delivery time.

💸 Shipping Charges

We currently offer free shipping across Pakistan on eligible orders. 🎉

Any shipping charges or special delivery fees that apply to a particular order will be displayed during checkout before you complete your purchase.

📍 Please Provide the Correct Address

Please carefully check your:

• 👤 Full name

• 📞 Phone number

• 🏠 Complete delivery address

• 🏙️ City

• 📮 Postal/area information

Storebykiran is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

📞 Courier Delivery Attempts

Our courier partner may contact you using the phone number provided with your order.

Please keep your phone available around the expected delivery period. 📱

If a delivery cannot be completed because the customer is unavailable, provides an incorrect address, or does not respond to the courier, additional delivery attempts or charges may apply depending on the courier's policies.

🔎 Order Tracking

Where tracking information is available, we may provide your shipment tracking details after your order has been dispatched.

You can use the tracking information to monitor the progress of your package. 📦🔍

Please remember that tracking updates are provided by the courier and may sometimes take time to appear.

⚠️ Delays Beyond Our Control

Sometimes deliveries may be delayed due to circumstances outside our reasonable control, including:

• 🌧️ Severe weather

• 🚧 Road closures or transportation issues

• 🎉 Public holidays

• 📦 Courier delays

• 🏙️ High delivery volumes

• 🔒 Security or access restrictions

• 🌐 Other unexpected circumstances

While we will do our best to assist you, we cannot guarantee delivery on a specific date.

📦 Damaged Packages

If your package arrives visibly damaged, please take clear photographs of the package and product before disposing of any packaging.

If the product itself is damaged, contact us as soon as possible with:

• 🧾 Your order number

• 📸 Photos of the package

• 📕 Photos of the damaged product

• 📝 A short description of the issue

We'll review the situation and help you with the next steps.

❌ Missing or Incorrect Orders

If you receive the wrong product or believe an item is missing from your order, please contact us as soon as possible.

Please provide your order number and relevant photographs so we can investigate the issue.

🔄 Returns & Refunds

For information about returns, replacements, and refunds, please review our Return & Refund Policy.

Please contact us before sending any product back.

📩 Need Help With Your Delivery?

If you have questions about your shipment or delivery, please contact our customer support team with your order number.

We'll do our best to help you as quickly as possible. 🤎

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🛍️ Thank You for Shopping With Storebykiran!

We truly appreciate your support. 🤎

We're committed to packing your orders carefully and making your shopping experience as smooth as possible.

Happy Shopping! ✨📦

Storebykiran Team 🤎